Veterinary Receptionist
Vets4Pets/Companion Care, Scaitcliffe, Hyndburn
Veterinary Receptionist
£25418
Vets4Pets/Companion Care, Scaitcliffe, Hyndburn
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 15 Nov | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 3cdcbe43cc1e45db86be001e4586cf36
Full Job Description
As a Veterinary Receptionist, you will greet clients and their pets and provide excellent service. Your main tasks will include:
- Build relationships with clients and their pets.
- Provide great service and ensure a smooth visit.
- Handle payments and bookings using our PMS system (computer skills needed).
- Answering phone calls and responding to emails.
- Managing client accounts, care plans and assisting in dispensary. What We're Looking For:
- Friendly & Welcoming: You are the first contact for clients and pets.
- Informed: You stay updated on practice services.
- Calm & Empathetic: You handle pressure and sensitive situations well.
- Enthusiastic & Passionate: You love animals and providing great service.
- Team Player: You help create a positive, welcoming environment.
Previous experience as a veterinary receptionist or experience within the veterinary industry is desired but not essential. The salary for this role is £12.22 per hour.
We are a friendly, supportive team with 4 Vets, 5 RVNs, 1 SVN, 1 VCAs, a practice manager, and a great client care team. Our RCVS accredited small animal practice offers x-ray, ultrasound, an in-house lab, dentistry, and isolation facilities. We are proud to be a silver cat-friendly and rabbit-friendly clinic. We believe in work-life balance and offer flexible schedules. We have a visiting ophthalmologist, ultrasonographer and a surgeon for orthopaedic and advanced soft tissue procedures. We care about sustainability, using low-flow anaesthesia, recycling, and repurposing fur clippings. - Generous holiday allowance
- Pets at Home discount after 3 months
- Staff discount for pets after 3 months
- Paid training
- Pension scheme
- Rewards programme with discounts and cashback
- Employee Assistance Programme
We have 1 full time position available which is working from 30 to 40 hours per week, including 1 in 4 Saturdays. This is a great opportunity to develop with possible job shares available. We also have 1 part time position available working between 13 to 20 hours per week. This is working Friday afternoons between 12:30-19:00 and every Saturday 8:30-17:00, plus two Monday's a month.,