Veterinary Receptionist - Village Animal Hospital
CVS Group, Caterham, Surrey
Veterinary Receptionist - Village Animal Hospital
Salary Not Specified
CVS Group, Caterham, Surrey
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 11 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: acea6acc7143447ab4e2d70af30e8d90
Full Job Description
Day-to-day duties of the role will include:
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
Previous Receptionist experience is essential, veterinary experience is preferred! - Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
- Ability to drive / travel essential
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals - Salary in line with the NMW
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more! Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you!
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below: