Virtual Ward Health Care Support Worker

We are looking for enthusiastic, innovative and engaging individuals, who have a passion for the delivery of high quality patient care within the community. The candidates will have to be able to prioritise their own workload without supervision, have an excellent patient focussed approach and be able to use their initiative as well as work as part of a multidisciplinary team.
Our General Acute Medicine and Frailty Virtual Ward is a new and innovative Service, that has an agreed admission criteria and works in partnership with supporting care services to deliver acute care in the patient's own home.
The aim of a virtual ward is to reduce length of acute hospital stay and/or avoid hospital admission; this leads to quicker recovery and reduces disruption to patients', and their carers' lives. This means we can proactively manage people living with frailty at home, and for those that have a sub-acute episode we can improve a patient's experience and outcomes., As part of the Virtual Ward Team, the post holder will be responsible for undertaking a range of delegated clinical care duties in the community with patients that have been admitted onto a virtual ward bed.
This involves recording patient observations and any changes to patient clinical conditions
Supporting the remote monitoring of patients using agreed digital technology
Carrying out limited clinical care duties
Acting as the patient educator around accessing services in the community
Sitting with patients that need 24/7 observations
+ Exchanging factual information with patients using persuasion, tact, empathy to ensure that they understand what is happening, who is involved with their care, and next steps
+ Supporting the patient if they have physical impairment, mental health condition or learning difficulties
+ Providing clinical observations under the instruction of the registered nursing staff that are covering the shift
+ Assessing the condition and comfort of the patient and making a judgement on the appropriate action to take to ensure following patient centred care
+ Planning own work activities that are based on the priorities of the shift
+ Conducting instructed tests that require hand eye co-ordination and the use of equipment. This may involve blood glucose monitoring, blood pressure and temperature.
+ Undertaking a range of delegated clinical care duties relevant to the patients that are admitted onto a virtual ward and recording patient observations. Following policies and procedures and contributing to any updates or changes that might be needed
+ Ensuring that any equipment that is used in the home environment is safe and are properly used so that it doesn't cause distress or discomfort for the patient
+ Supporting and demonstrating own dutues to new starters and providing support to students or junior staff
+ Contributing to updating patient records on the relevant IT systems
+ Liaising with other professionals and agencies that can support the patient whilst on the virtual ward and as part of their discharge planning.
+ Occassionally participate in audits, surveys, research and development opportunities
+ Acts on own initiative when delivering patient care
+ Having access to a vehicle to visit the patient in their own home environment to support with clinical observations, digital assessments and patient care
+ Conducting remote monitoring of patient vital signs using a dashboard and notify any registered nursing staff if the patient is outside their baseline
+ Undertake clinical supervision and an appraisal as directed by the service policy
+ Participate in induction programmes for new staff and training programmes for students

Come and Join our Virtual Ward Team - Virtual Ward workforce Do you want to help shape the future of patient care in a virtual ward environment?
Come and join our virtual ward service, which is due to open in order to support Staffordshire and Stoke-on-Trent's urgent care needs. We are looking for a number of roles to join one of our Community based Virtual Ward Teams and help shape the future of patient care., By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
+ Supporting your career development and progression
+ Excellent NHS Pension scheme
+ Generous maternity, paternity and adoption leave
+ Options for flexible working
+ Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
+ Extensive Health and Wellbeing support and resources
+ Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
+ Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
+ Salary sacrifice bikes up to £2k
+ Free car parking at all trust sites
+ Free flu vaccinations every year
+ Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.