Virtual Ward Nurse | Chelsea and Westminster Hospital NHS Foundation Trust

This role encompasses clinical management of patients in the digital care pathway as part of the NHS Long Term Plan emphasising digitally enabled care. The post holder will be responsible for incorporating information and communication technologies (ICTs) into patient pathways and for assisting hospital teams in achieving a digital personal health record and digital care pathways.

The post holder will also be instrumental in providing patient education around the different digital technologies needed for remote monitoring, developing clinical pathways, embedding this into frontline care, and championing pathways. This includes:

· Directly supervise the process of getting patients on board the digital pathways and provide patients support in using digital tools.

· Provide leadership for digital pathways working with teams from across the trust.

· Conduct audits to evaluate patients' and the MDT's experience working with digital tools and pathways.

· Advocate on behalf of the patient while working directly with internal and external partners to determine the best course of management for the individual patient's pathway.

· Ensure that all patients are provided with a safe and high quality standard of care.

· Be aware of the Care Quality Commission standards and support the multi-disciplinary team ensuring that they are maintained.

· Becoming a champion of specific front door pathways, notably those which focus on admission avoidance or early supported discharge so that they can support, teach, and lead the pathway to success.

· The post holder will be involved in delivering high quality patient-centred care and developing new clinical pathways in areas that are not part of the wider programme., 1.1. Working closely with all virtual ward pathway clinicians in enrolling patients to early supported discharge and virtual wards

1.2. Monitoring caseloads in conjunction with team members. Discussing with the specialist nurses/clinical leads if issues arise

1.3. Troubleshoot any issues raised by patients

1.4. To accept and review referrals from teams

1.5. To be able to work across both of our hospital sites

1.6. To help in facilitating early discharges from hospital through virtual wards

1.7. Assist in ensuring the availability of resources for patient care, including remote monitoring equipment

1.8. Ensure equipment is in good working order, and report appropriately when defective

1.9. To make independent clinical decisions based upon patient's needs

1.10. Communicate with patients and their next of kin

1.11. To support the ward/department team to facilitate seamless transitions of care/ discharge by liaising with primary care health and social teams as required

1.12. Monitoring caseloads in conjunction with the specialist nurses and remote monitoring hub

1.13 Working with our colleagues in the NWL Virtual Hospital to maintain care of patients at home.

1.14 Support the development of Surgical Virtual Pathways.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites-Chelsea and Westminster Hospital and West Middlesex University Hospital-along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.