Visiting Development Manager

Salary not available. View on company website.

Emeria UK, Quorn, Charnwood

Full time
Temporary
Onsite working

Posted 1 day ago, 28 Oct | Get your application in today.

Closing date: Closing date not specified

job Ref: 2ecfb548df82459ca659a7b56ff914cc

Emeria UK

Full Job Description

Maintain a high profile around the development / office, ensure our residents are checked within our requirements.
In the event of an emergency, call the appropriate response team or authorities.
Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents.
Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
Build and maintain links with resident's family members, local authorities; Doctors, Social Workers, Health Authority etc as required and appropriate.
Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in; where possible being present to welcome them.
Work across your local peer team of Development Managers for advice and day to day support and travel to team / company meetings on a monthly / annual basis, By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

Customer service - a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
Communication - a natural communicator, with the ability to resolve issues and complaints effectively
Health & Safety - an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations
IT - able to operate Microsoft Office applications, and confident in learning new systems
Administration - organised, methodical and experience of keeping accurate records
Personal - an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.

FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.