Visiting Officer RBKC618365

Job Summary:

Salary range: £37,575 - £41,286 per annum
Work location: London
Hours per week: 36
Contract type: 2x Temporary up to 24 months
Vetting requirements: Standard DBS Check
Closing date: 20th September 2024
Interview date: Week commencing 7th October 2024

About Us:

Visit people at risk of homelessness, to make sure they get the right help.

At the Royal Borough of Kensington and Chelsea, we put local people at the heart of everything we do. Everyone in our Housing Solutions service is passionate about making sure everyone, regardless of their background or circumstances, has a safe and secure place to call home. The work is as deeply fulfilling as it is challenging. Join this forward-thinking team and you will have access to a career path with impressive scope and opportunity. Most importantly, you will make a real difference to the life outcomes of some of our community's most vulnerable individuals.

The Role:

As Visiting Officer you will have exciting opportunities to play an active part in changing lives by preventing homelessness. The role involves hybrid working in the community. When people enquire or are referred to us for help with the risk of homelessness, we need to be more than a voice on the phone. So you will visit people where they live, to understand their circumstances, advise them on their application for support and, if you have doubts, watch for signs of fraud.

The people you visit may already be in temporary accommodation, or they may be tenants of council, housing association or privately rented homes. We will look to you to gather the information that helps us identify their needs and shape our services. Crucially, this will include instigating dynamic risk assessments of homes, and making sure any challenges to safety are resolved. You will be responsible for planning your own diary of visits and organising your route - we will, of course, cover your expenses as you travel throughout the borough on public transport.

Please refer to the
Job Description for more information

About You:

To join us, you will need knowledge of the Homelessness Reduction Act 2017 and the kind of housing solutions available. Demonstrable experience of supporting residents to sustain their tenancy is essential. You will bring to the role a keen eye for detail and a flair for organisation, which will serve you well when prioritising your workload and keeping timely, detailed records on our systems. Crucially, you will also combine excellent communication skills with natural curiosity, which will be an advantage when providing advice to the public and coordinating with colleagues.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme, and generous annual leave plus bank holidays.

Please apply online explaining how you will meet the requirements set out in the person specification and job description. CVs will not be considered for this role.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional information:

The council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

We make sure all our staff are vetted to a high standard by conducting pre-employment checks to assess and assure the trustworthiness, integrity, and ability of prospective employees. This includes validating identity, right to work in the UK, qualifications (where applicable), work history (including the investigation of gaps) and referencing. They may also involve criminal record checks (UK and overseas).

We promote equality, welcome diverse applicants, and ensure inclusivity in our recruitment and selection process.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Information about the safeguarding of children and support for families: rbkc.gov.uk/children-and-education/safeguarding-children

Information about protecting and safeguarding yourself and others from abuse and neglect: rbkc.gov.uk/health-and-social-care/adult-social-care/safeguarding-adults

We do not accept speculative CVs.

If you have any queries, please contact: recruitmentrbkc.gov.uk

To join us, you will need knowledge of the Homelessness Reduction Act 2017 and the kind of housing solutions available. Demonstrable experience of supporting residents to sustain their tenancy is essential. You will bring to the role a keen eye for detail and a flair for organisation, which will serve you well when prioritising your workload and keeping timely, detailed records on our systems. Crucially, you will also combine excellent communication skills with natural curiosity, which will be an advantage when providing advice to the public and coordinating with colleagues.

Visit people at risk of homelessness, to make sure they get the right help.

At the Royal Borough of Kensington and Chelsea, we put local people at the heart of everything we do. Everyone in our Housing Solutions service is passionate about making sure everyone, regardless of their background or circumstances, has a safe and secure place to call home. The work is as deeply fulfilling as it is challenging. Join this forward-thinking team and you will have access to a career path with impressive scope and opportunity. Most importantly, you will make a real difference to the life outcomes of some of our community's most vulnerable individuals.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme, and generous annual leave plus bank holidays.