Visitor Centre Manager

Our Heritage Visitor Centre is nestled in the beautiful Derwent Valley and such a beautiful location to work from.

This position is for fixed term maternity cover, and provides a role where you can apply your experience in a new environment and broaden your skills in a friendly and collaborative team playing a key part in supporting the great work of our Charity. We're excited to share both what you can bring to our team and what you can learn from us.

Our Visitor Centre Manager will run our successful Land of Oak & Iron Heritage Visitor Centre in Winlaton Mill near Gateshead. This opportunity is fixed term maternity cover position. Our Visitor Centre is an incredibly popular hub for local people and tourists alike. It is also home to our busy Café, specialising in good quality local produce, and a gift shop which showcases local craftspeople from in, and around, the Land of Oak & Iron.

The Visitor Centre Manager has overall responsibility for the daily management of our Heritage Visitor Centre and Cafe leading our team of staff and volunteers to ensure a high quality, professional and profitable business, catering, room hire and an events service.

We are ideally seeking someone who has experience of working in a similar role managing a successful visitor centre including provision of catering, hospitality, events, and resource management. You will be customer focussed and passionate about the importance of excellent customer service as well as being a great people manager with the ability to lead and motivate a successful team.

This is a great opportunity for someone who has grown and developed their knowledge and skills and is looking for a new challenge with the passion and skills to ensure the ongoing success of our centre.

For more information have a look at our Candidate Pack. We're looking forward to welcoming the right person to be part of our successful, friendly team working in this beautiful location, to share your existing skills and knowledge with us and grow from the experience.

Here at Groundwork North East & Cumbria we are passionate about creating a future where every neighbourhood is thriving, every community is strong and able to shape its own destiny and no-one is held back by their background or circumstances.

We help people to carry out hundreds of diverse, locally-led projects each year. Projects that tackle climate change and help people out of fuel poverty. That bring out the best in young people by helping them to improve their local area. Projects that build stronger communities by improving green space or get people back into work and create green jobs. Projects that change people's lives now but also make our communities across our region more resilient for the future., We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults