Visitor Experience Assistant

We are looking for Visitor Experience Assistant to interact with and support our visitors in this exhibition space. This will be a fixed term contract until March 2026, working 14 hours during non-holiday periods, and increasing to full time (35 hours) during holiday periods., Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
  
  Do you engaging with people to create memorable experiences? Could you enjoy working in an immersive arcade/gaming lounge environment?, We are interested to hear from candidate who are keen to facilitate an environment where our visitors feel welcome, inspired and comfortable. You'll have the ability to actively approach, and engage with visitors to understand their needs, or to promote Museum activities.
With a great approach to customer service, you are an enthusiastic team player with the ability to absorb information and communicate this in an engaging way. You will have the confidence to speak to and support a diverse range of people, and are comfortable working during busy Museum periods, remaining focused and taking initiative. Please note - we are looking for candidates who can work every weekend during non-holiday periods, with more hours available (full time) to cover holiday periods.

The Power UP gallery is an interactive gaming experience where visitor can play the best video games from the past five decades and try out over a hundred different consoles. There's something for everyone, from Pong to Pacman, Sonic to Street Fighter and Mario to Minecraft, plus a selection of games created in Manchester., Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.


• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.