Visitor Experience Assistants (School Term only)

Birmingham Museums

Visitor Experience Assistants (School Term only)

£24960

Birmingham Museums, Birmingham

  • Part time
  • Permanent
  • Remote working

Posted 2 weeks ago, 31 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 4d662271bee24c4580b7ebc280903e57

Full Job Description

We are looking for enthusiastic, hardworking, and positive individuals to join us. These roles will be at the forefront of delivering our visitor experience for schools. You will be meeting, greeting and engaging with school groups & educational visitors at Thinktank to help bring our collection and programming to life.

We are looking for the right people who will enjoy enriching the visitor experience by:

Supporting the delivery of school groups and sessions - meeting, greeting and guiding these groups as required throughout their day so that their visit is safe and enjoyable
Provide high standards of customer care, to enhance visitor experience and achieve sales targets.
Deliver a consistently high level of customer service.
Assist visitors with queries in a prompt, professional, courteous and friendly manner.
You'll need to be confident with great verbal communication skills to excel in the roles we have available.

Our successful candidates will have an aptitude for sales; will be calm under pressure and will take real pleasure in delivering an excellent visitor experience every day, no matter what that day throws at you. You will be the sort of person who is keen to roll up their sleeves and get stuck into whatever task you are set.

If you believe these roles are for you, please visit our website where you will be able to gain further information and apply (CV's are not accepted)

We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.

Any offer of employment will be subject to pre-employment checks being carried out.