Visitor Services Manager

We are looking for a leader to join Manx National Heritage (MNH) as Visitor Services Manager, this exciting position has responsibility for delivering an exceptional experience across all MNH principal visitor admission sites. To excel in this post you will be motivated by delivering the very best customer service whilst striving to achieve stretching targets, you will actively promote ways for visitors to support MNH\'s in our important work as a charity conserving, protecting and promoting the heritage of this unique Island nation. A workplace that invests in you

• A competitive salary that increases each 12 months until you reach the salary maximum.
• Annual leave starting from 21 days, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
• Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
• Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
• Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
• Ability to apply for an unpaid career break after 3 years' service.
• Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.