Visits Centre Assistant (11 hours)

As Visits Centre Assistant, you will provide support to families visiting loved ones in the Visitor Centre, visitor centre
services include; play and children's services; and a catering service. You will work as one of the PACT Family team, you will be
based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting
prisoners, facilitating prison visits and family days and supporting the play service.

A Visits Centre Assistant provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include
play and children's services; and a catering service.

To be successful in this role you will have experience and understanding of working with families in a challenging environment,
ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding work load. You will have the ability to contribute to planning and development of Pact's family work and also have
knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and
ability to work in build partnerships with a range of agencies., appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,
life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training
events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported
by a friendly and enthusiastic team.