Volunteer Driver Coordinator

+ To have principal responsibility for the day to day running, receiving and issuing requests of the Trusts volunteer driver service.
+ To have principal responsibility to keep current and maintain the volunteer driver service key documents [schedule, Calendar, Task Log] and inbox. Ensure that written and verbal communication is accurate and professional.
+ To promote and directly assist in developing the voluntary transport service in line with the voluntary services strategy to support and complement Trust objectives.
+ To oversee the volunteer drivers with regards to training, wellbeing and reimbursement [through the Trust finance department].
+ To act as the main link with other volunteer Transport / Drive organisations including Blood Bikes and Swift Assist.
+ To be a daily point of contact for enquiries, from staff, service users, patients and drivers.
+ To provide statistics, record and report adverse events [example; failed deliveries] to the Voluntary services team to aid monitoring, effectiveness and to review the on-going success of the programme., + Co-ordinate the day to day running of the voluntary transport service involving complex planning to tight deadlines to ensure that requests are met efficiently.
+ Use agreed Key documents to record driver availability organise, implement rotas and delivery schedules to ensure the provision of a robust and reliable service.
+ Be prepared to respond calmly to exceptional situations which may necessitate the immediate re- organisation and re-allocation of drivers' rotas and provide reassurance and practical assistance for the volunteer drivers to ensure continuity.
+ To be responsible for the timely collection of a range of data for the voluntary services manager for official reporting and monitoring purposes. Including questionnaires and surveys
+ Attend the Weekly Team and Talent Pool meeting, to participate, receive and provide information relating to the driver service, volunteering services and the Trust.
+ Ensure plans are in place to mitigate any risks associated with volunteer driving scheme for [example extreme weather], raising where necessary to the Voluntary Services Manager.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot., The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.
In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.
George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.

Salary: £24,071- £25,674 per annum pro rata