Volunteer - Hospital Guide

When patients or visitors come to our hospitals, they are often nervous or daunted by how big and busy we are , so we want to recruit a team of Volunteers to be our new Hospital Guides to help people find their way with ease ️….this is where you come in!
We are looking for some fantastic people of all ages and backgrounds to commit to a few hours a week helping us undertake this new initiative.
We know just how rewarding this will be as you see people relaxing and feeling relieved at a time when it's often their most anxious.
Our Hospital Guides will also be particularly beneficial to people who have issues relating to sight , disability , be it physical or learning, and those who need support physically with a chair or assistance dog to find their intended location - so we know this role will be very fulfilling for those who choose to undertake it., Based at our main entrances , you will meet, greet, and escort people to any department they need to attend or visit . Your approachable style will help them feel less nervous or worried along the way.
Your lovely communication approach ️ and friendly demeanor will help put people at ease straight away. You'll enjoy supporting them to their destination, even staying with them for the duration of their appointment if needed ️.
It goes without saying that you'll receive full training to support you in the role, helping you navigate our hospitals and understand the frequent changes . We will also support you if you want to develop further skills .
You will volunteer for slots on a rota alongside other Hospital Guides - ensuring effective cover for as much time as possible - meaning we can help as many people as possible.
You'll get to liaise with lots of different people from all walks of life , and we know there will never be a dull moment along the way!

We have 400 fantastic volunteers working hard to support the services that we deliver to our patients. As a Trust, we help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Volunteering with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means our volunteers are pivotal and something really to be proud of.