Vulnerable Client Case Handler (4942)

If you enjoy being part of a successful, friendly, and high-performing team, then this is the job for you. You'll be a key point of contact for our clients, many of whom have life-changing disabilities such as serious brain injuries, dementia, and mental health illnesses, you'll help these individuals to manage their financial affairs. You'll work closely with the team's Associates and Partners to make sure they always have the right support. This is a busy and fast-paced role, so you'll need to be able to work quickly and accurately, building a strong relationship with your team and our clients. There's lots of room for progression and we'd really like to support you in your professional development. We have a dedicated national team located in several of our offices including Sheffield, Leeds, Newcastle, and London. Our team-based approach means we work with colleagues to combine legal expertise from financial management, planning, investment, taxation and returns to the Court. Your role will involve but is not limited to:

• Taking instructions from clients and managing day to day financial matters on their behalf, to achieve appropriate resolutions.
• Attend and contribute to team/practice area meetings and comply with directions/decisions made to ensure team objectives achieved.
• Keep up to date with changes in relevant law and practice and attend appropriate training events to ensure up to date legal knowledge and best practice., Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws.


• Empathy and compassion to help guide our clients through challenging personal circumstances.
• A friendly, enthusiastic, and can-do approach
• Ideally, some previous Paralegal experience
• Ability to multi-task and be flexible.
What we're looking for
• Enthusiasm, a can-do attitude, and willingness to contribute to the team.
• Ability to work on own initiative.
• Great accuracy and attention to detail
• Practical experience in a similar role
• Good working knowledge of Microsoft Excel
  
  We're a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.
We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to one of our Talent Acquisition team for more information. We are looking to add a talented Vulnerable Client Case Handler to our Court of Protection team to be based in Manchester. The Team The Court of Protection is the judicial body responsible for making decisions relating to the management of finances and other affairs of those individuals who lack the mental capacity to do so themselves. As one of the UK's leading firms of solicitors, we have a dedicated and experienced team who specialise in all matters relating to the Court of Protection. You'll join Partner Damian Hodkinson who provides expert evidence to budget future deputyship support costs for clients and whose clients have received multi-million pound settlements as a result of serious injury or medical negligence. "There's nothing more rewarding than seeing the smile on a client's face when you've achieved a successful outcome for them." - Damian Hodkinson


• 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!