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Waiter - Hospitality and Hospitality

Baxterstorey, City of Westminster

Waiter - Hospitality and Hospitality

Salary not available. View on company website.

Baxterstorey, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 25 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: b5521d98c6644ef2b21bebde2f949ca5

Full Job Description

  • Greet clients and guests upon arrival with a warm and welcoming demeanour, providing assistance as needed.
  • Anticipate the needs of clients and guests, proactively addressing any requests or concerns to enhance their experience.
  • Handle client inquiries, feedback, and special requests with professionalism and attention to detail. Ensuring all enquiries are resolved satisfactorily.
  • Represent both companies with professionalism and integrity at all times, embodying our commitment to excellence in hospitality.
  • Set up and arrange event spaces according to client specifications, ensuring all tables, chairs, linens, and tableware are impeccably presented.
  • Efficiently serve food and beverages during meetings, conferences, and corporate events, adhering to established service standards.
  • Monitor food and beverage supplies throughout the event, replenishing items as necessary to ensure a seamless experience for guests.
  • Collaborate with kitchen and catering staff to ensure timely delivery of food and beverages, maintaining the flow of service.
  • Maintain a clean and organized workspace, including the breakdown and cleaning of event spaces post-event.
  • Adhere to all food safety and sanitation guidelines to ensure the health and safety of clients, guests, and staff.

    Friendly, outgoing personality; a people person
  • Great work ethic and an even greater smile
  • Experience in either similar fast paced corporate environment or fine dining/hotel background
  • Good listening & verbal communication skills
  • Customer focused with a passion for offering outstanding service
  • Perpetuates company philosophy and culture
  • You thrive working within a collaborative and inclusive team environment
  • Good memory and attention to detail
  • Sound knowledge of food and beverage - wine knowledge an advantage
  • Strong communication and interpersonal skills
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry
  • Some knowledge of food safety and sanitation practices.
  • Works according to the BaxterStorey core values
    • Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

    We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'., We only select the best of everything - ingredients, equipment, and most importantly people. Nobody at BaxterStorey just 'falls' into hospitality. They're passionate about what they do. We revolt against the beige, bland and boring. We want people who want to challenge the norm and make a difference to want to work with us. That means we are on the top of our game. We Empower Champions The old age, 'a happy team is a productive team' has never rung truer. True happiness means career empowerment, flexibility and genuine prospects through structured, creative training, that's exactly what we offer. Making our teams happy is top of our agenda. We ask our teams to Fuel Their Individuality, when you are yourself, you will be at your best. We Are Conscientious Protectors Our belief in the power of food goes way beyond delighting diners. We never stop looking for ways to improve our communities and drive change for the good of the planet and we ask all our team members to support this ethos too. From helping disadvantaged young people into the industry to sourcing the finest ingredients with the lowest carbon footprint, we're always thinking up new ways - big, small but always bold - to make a difference beyond the plate and being a part of BaxterStorey means that you will support us in making a difference. You Can Grow With Us Not only will you have the opportunity to better yourself here, you'll be given every encouragement to do so. And because we're growing all the time, there is no limit to what you can achieve. We don't just attract the best people in the industry, we create them., Our values are what we stand up to. They are what make us BaxterStorey, they focus our behaviours on taking action. At BaxterStorey we are: ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people. CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme
    • Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for Waiters - client dining who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

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