Waiter - London

We are looking for a confident Waiter to join The Rooftop Gardens as a member of our busy front of house team. With your passion for food and wine, and good understanding of restaurant operations, you will become a familiar and friendly face for our members and make their experience of our restaurant spaces memorable from start to finish.,

• Exceptional Service: Responsible for day-to-day restaurant operations under direction of Restaurant Manager and Section Head Waiter to ensure members are cared for during their dining and drinking experience. Tasks include checking guest allergies, discussing menu specials, taking orders, and making relevant suggestions. Liaising with sommeliers, delivering food and clearing tables, crumb down as needed and processing bills and payments accurately.
• Team Player: Work closely with your team members and pre-empt any difficult situations and flag them to Head Waiter for swift resolution. Attend training workshops and briefings to enhance knowledge of members' preferences.
• Pre and Post Service: Work with team to prepare restaurant before service, ensuring all stock and supplies are ready and handheld devices, POS systems, and PDQ machines are charged and operational. Clear down after service and prepare for next shift. Handle general departmental administration and ensure adherence to health and safety procedures. Maintain knowledge of SOP manual for efficient operations.
  
  Minimum 3 years' experience in luxury market
• Excellent memory for names and faces
• Flexible availability, including nights and weekends
• Punctual, reliable, diplomatic, and calm under pressure
• Strong knowledge of food and wine, with a passion for learning
• Detail-oriented with ability to anticipate challenges
• Excellent communicator with strong organisational skills
• Friendly demeanour, enjoys supporting colleagues
• Energetic, resilient, and characterful
  
  The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. People have come together, the curious, creative, riotous, radical and respected alike. Every chapter scatters their seeds in the soil; we are merely the latest gardeners in its ongoing story.
  
  Salary above market rate plus tronc
• 30 days (inc BH) holiday which increase by 1 with each complete year of service + 1 extra day to celebrate YOU and another day to volunteer
• Free healthy meal during your shift
• Growth opportunities, both personally and professionally
• Breakout spaces where you can shower, securely leave your things, and relax with colleagues
• Uniform and laundry
• Zen, multi-faith space, and retreat
• Financial platform Wagestream
• Statutory pension contributions
• A safe journey home - £20 Uber Credit if you finish work between 12-5am
We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born. If you'd like to join us on the next chapter of The Roof Gardens, we'd love to hear from you.