Waiter / Waitress

Waiter/Waitresses in our team showcase a passion and understanding of food and beverages creating a warm welcome and setting the tone for our guest's experience.

• Welcome guests and promptly attend to tables.



• Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.



• Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.



• Raising bills and taking payment.



• Ensure that the restaurant is set up and ready for each service period.



• Take responsibility for ensuring the overall cleanliness of the restaurant and bar area.
  
  Providing high quality service and attention to detail comes naturally to you.



• A smart and professional appearance.



• Strong communication skills.



• The ability to remain calm whilst under pressure.



• You value being part of a team and supporting your colleagues.



• Most of all, you will have an approachable, positive, and proactive manner.



• 4-star hotel experience in a similar role would be a real advantage.
  
  Novotel London Stansted is a stylish hotel, just a short shuttle ride from the airport. It features 250 bedrooms and offers a great all-day dining restaurant, café and bar. Our four-star hotel includes eight meeting rooms that can comfortably accommodate up to 250 guests. It also provides fitness facilities and ample parking for both guests and employees.