Waiting List Booking Officer

In conjunction with: consultant surgeons, consultant anaesthetists, theatre coordinator and medical secretaries across sites to ensure elective day case/inpatient pathways are managed appropriately and lists are consistently booked with maximum utilisation, in a timely fashion to ensure no patients cancellations are received on the day of surgery and national targets are met., · To work with waiting list team manager to select patients for surgery based on waiting times and agreed parameters e.g. case mix, equipment and bed availability.
· To report requests to cancel individual cases or entire theatre lists/clinics to supervisors and if this cannot be prevented, to undertake the cancellation of clinics and theatre lists. This will involve contacting the patients and rescheduling their operation/appointment within the necessary timescale., · Undertake routine validation of waiting lists to ensure only patients who require an appointment or an operation are actively waiting,
· To confirm with patients dates and time for appointments.
· To utilise Myrddin and theatre systems as required.
· To follow procedure to review any lapsed dates of appointments and action accordingly.
· To review patient pathways and update in accordance with guidelines ensuring treatment times are measured accurately.

Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
+ We listen, learn and improve
+ We treat everyone with respect
+ We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales's capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed