Waiting List Co-ordinator

To work as part of a clerical team to support a defined team of Clinicians. Working at Northampton General hospital & Danetre hospital., To ensure that the correct administration procedures are followed and all relevant letters, prep and related information as required for the department is sent out in a timely manner i.e. confirmation letters etc.
To manage and record all patients who need to have a pre-op check before their procedures.
Liaise with the unit Manager to help assist that inpatients are booked at Northampton General hospital.
To deal with enquiries on behalf of the Clinical Teams either by telephone, personal contact or correspondence, within agreed limits and take appropriate action, i.e. ensure appropriate documentation is available.
Assist with the effective management of patient pathway and ensuring that all necessary appointments, including inpatients, lists, waiting list etc. are organised arranged in an appropriate time frame, ensure that lists are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards when required.
Assist with the coordination of lists to ensure effective time management.
Assist with ensuring the relevant databases and patient information systems are up to date. Assist the clinical teams and on receipt of test/investigations results
Provide general administrative services including photocopying, filing, faxing and other office routines.
Ensure all correspondence and documentation is filed promptly and cross reference whenever
necessary.

Working for our organisation
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals., To ensure that the correct administration procedures are followed and all relevant letters, prep and related information as required for the department is sent out in a timely manner ie confirmation letters etc.
To deal with enquiries on behalf of the Clinical Teams either by telephone, personal contact or correspondence, within agreed limits and take appropriate action, i.e. ensure appropriate documentation is available.
To manage and record all patients who need to have a pre-op check before their procedures.
To manage and record all patients who need to have a pre-op check before their procedures.
Liaise with the unit Manager to help assist that inpatients are booked at Northampton General hospital.
Liaise with the unit Manager to help assist that inpatients are booked at Northampton General hospital.
Assist with the effective management of patient pathway and ensuring that all necessary appointments, including inpatients, lists, waiting list etc. are organised arranged in an appropriate time frame, ensure that lists are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards when required.
Assist with the coordination of lists to ensure effective time management.
Assist with ensuring the relevant databases and patient information systems are up to date.
Assist the clinical teams and on receipt of test/investigations results
Provide general administrative services including photocopying, filing, faxing and other office routines.
Ensure all correspondence and documentation is filed promptly and cross reference whenever necessary.
Prepare and collate statistical information as required and input to database if appropriate, in conjunction with Trust requirements.
Ensure that relevant health records are available to the Clinical Team when required and anticipate demand wherever possible.
Receive and sort daily post, date stamp and distribute as appropriate.
Assist the process of patient tracking including booking all necessary appointments, chasing results, waiting lists and ensuring that patients receive timely treatment up to the point of discharge when required.
Liaise with other hospital departments, GPs and other health care agencies when required.
Assist and help colleagues when the need arises.
Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.
At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.
We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).
We celebrate staff achievements and value the importance of working as one big team. That's why we talk about Team NGH. It's all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Apply today and join the largest family in Northamptonshire.

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