Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust

An exciting opportunity in Gastrointestinal Surgery has become available to support our Waiting List Team who are responsible for coordinating our theatre lists and booking patients in for their surgery. In this role you will have a direct impact on patients and will involve working closely with our team of surgeons as well as other administrative staff. To be successful you would need to be a well organised and a self-motivated individual with excellent communication skills who enjoys working as part of a team.

• The post holder will be responsible for ensuring effective co-ordination of all elective admissions, waiting lists and admission services within the service in line with national and local policy.
• The post holder will need to be an excellent communicator with strong interpersonal skills who can acknowledge the pressures on the medical staff to ensure that patients come in for their procedures in a timely and efficient manner.
• To implement and be responsible for setting up, maintaining and monitoring our waiting lists.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• To ensure patient admission details are arranged in conjunction with agreed booking procedures, and patients informed by telephone and text message.
• To ensure any cancellations are replaced as agreed with Consultants and inform theatres and wards etc.
• Daily responsibility for making pre-assessment clinic appointments ensuring the pre-op questionnaire is sent to patients in advance.
• To schedule theatre lists as delegated by Consultant teams.
• To ensure that any special equipment/requirements (eg ITU/HDU, foreign case notes, Interpreters, scans, x-ray's and prosthesis), are arranged for admission.
• To liaise with ward staff/managers and patients on day of admission to ensure patients are informed of bed availability or cancellation/new date of admission.
• To be responsible for producing and circulating weekly admission lists detailing the expected admission to the Wards, Theatres, Junior Medical Staff, etc.
• To liaise with Consultants regarding order of daily operating lists and to produce and circulate to theatre staff, wards etc.
• To maintain weekly data collection of reports on patient cancellations ensuring new dates of admission are allocated.
• Identify and collect PCT information to inform the contracting process.
• Monitor number of patients operated on.
• Undertake the waiting list validation programme ensuring accurate and early identification of potential long waiters in line with UHL Policy.
• To be responsible for ensuring that the administrative procedure for admitting patients continues during periods of sickness and annual leave.
• To provide cover for all Waiting List offices within the surgical directorate, during times of absence e.g. holiday/sickness.