Waiting List Co-ordinator, Urology

An exciting opportunity has arisen within the Urology team for a waiting list coordinator. This job is ideal for someone who enjoys a challenge and thrives on working in a dynamic and fast-paced environment. You will be responsible for the management of the waiting list for elective surgical procedures. Within this, you will help to coordinate the theatre lists and book in patients. Helping to fill last minute gaps in lists and enabling timely operations for cancer patients are just some of the day-to-dayresponsibilities. Other responsibilities include, sending letters to patients asking them to get in touch if the team has been unable to get hold of them, booking pre-assessments and appropriate beds whilst also handling patient enquiries. It is vital to take into account the NHS guidelines and UHL policies; such as adhering to cancer and RTT pathway targets Urology is a growing and thriving environment that has excellent opportunities for progression within the team with a variety of band 4/5 jobs to develop into over-time. We are looking for someone who is an excellent communicator with strong interpersonal skills who can acknowledge the pressures throughout the department to ensure that patients are admitted in a timely and efficient manner.,

• To ensure patient admission details are arranged in conjunction with agreed booking procedures, and patients informed by post or telephone. To ensure any cancellations are replaced as agreed with Consultants and inform theatres and wards etc.
• Daily responsibility for making pre-assessment clinic appointments ensuring the completion of the appointment outcome within 24 hours of the clinic.
• To schedule theatre lists as delegated by Consultant teams.
• To ensure that any special equipment/requirements (eg ITU/HDU, foreign case notes, interpreters, scans, x-rays and prosthesis), are arranged for admission.
• To liaise with ward staff/managers and patients on day of admission to ensure patients are informed of bed availability or cancellation/new date of admission.
• To be responsible for producing and circulating weekly admission lists detailing the expected admissions to the wards, theatres, junior medical staff etc.
  
  Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by newvaluesand we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies