Waiting List Coordinator | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

The Trust's Surgical Business Unit Urology Team requires a dedicated, organised and highly proficient person to undertake the role of Waiting List Coordinator. This role is integral to supporting patients through their patient journey in a time efficient way, adhering to NHS RTT Pathways. The post holder works as part of a team, with autonomy, and as a conduit to their clinical and administrative teams managing and organising waiting lists and theatre utilisations and providing a comprehensive referral triage coordination within the Urology speciality. The post holder is also required to coach and mentor team members and support the Medical Lead Secretaries. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received · To act as a Waiting List Coordinator and Theatre Booking coordinator to a specialty team - Urology · Plan, allocate and supervise the waiting lists and theatres to ensure RTT and faster diagnosis adherence · Provide a comprehensive Referral Triage Coordination within the specialty · Book diagnostic lists within the specialty · Review/validate waiting lists in line with policy and process and escalate where applicable. · To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries. We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application. · Ensuring patients progress smoothly through the Urology Service will be a key part of the post holder's purpose. · Liaise with Medical Secretaries/Co-Ordinator's/Clinics regarding outstanding patient results/investigations/outcomes and track results/investigations through to completion · Acts as a role model to other staff with the Urology Team. · Negotiate booking options with patients for appointments and admission dates · Liaise closely with other Trusts regarding patient information and management. Establish good levels of communication / liaison with other hospitals and departments including, where appropriate, proactive utilisation of waiting lists, taking into account medical staff leave.

• Responsible for ensuring that all clinical commitments (including ones held at other Trusts / Organization's) are reduced / cancelled when necessary
• Travel between Trust premises as required for the performance of duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
  
  Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.