Waiting List Officer | University Hospitals of Derby and Burton NHS Foundation Trust

Exciting opportunities have arisen for enthusiastic, flexible and motivated individuals to join our team in the Waiting List Office. The hours of work will be 30 hours per week across the Monday - Friday period. (Exact working pattern to be agreed on appointment). You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements. The post holder will be responsible for the planning and maintenance of Oral Surgery, Ear Nose and Throat and Orthopaedic, Ophthalmology, Urology, Gynaecology and General Surgery in patient and day case waiting lists as required.

• Scheduling patients onto an operating session
• Communicating with various departments internal and external
• Requesting patient notes to be sent to relevant clinics and wards for pre-operative assessment and admission.
• Answering the phones and dealing with the query appropriately
• Carry out regular reviews of patients on the waiting list in line with the Waiting List Policy and make updates accordingly.
• Compile various ad hoc selection reports when requested.
• Maintain adequate stocks of stationery and information for patients.
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.