Ward Administrator - Hippo Assessment Centre

To assist the Ward Sister/Charge Nurse with general ward administration/clerical duties to ensure the smooth running of the ward as required., First point of contact for patients, their friends and families and ensuring that messages are passed on appropriately and in a timely manner.To deal with patients in a mature manner when speaking to them on the phone and face to face. This may sometimes involve dealing with distressed patients and a sensitive and re-assuring manner is required in difficult situations. Patient confidentiality should be maintained at all times.To register patient details on Cerner ensuring a high level of data accuracy.To admit and discharge on Cerner and on EPRSTo deal with written and telephone enquiries for the wards as appropriate.To book follow up appointments as required. To participate in administration duties such as the answer phone, cancellation e-mails, post, date stamping, photocopying, scanning - ensuring referral letters are sent/taken to the appropriate departments.Booking of hospital transport for patients according to the hospital Transport Policy. Liaise with the Transport team with
enquiries, 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations

£24,071 to £25,674 a year per annum pro rata plus HCAS