Ward Administrator / Receptionist - Aylesbury

· Typing of letters, reports etc., as required.
· Answering the telephone, taking messages and helping with enquiries.
· Maintaining ward diary.
· Contacting patients' relatives.
· Checking emails daily and printing off as necessary.
· Checking that stationery supplies are adequately stocked and ordering, when necessary, via the computer ordering system.
· Assisting housekeeping and nursing staff with ordering supplies via e-procurement as required.
· Completing menu orders.
· Requesting and sending patients' notes and discharge summaries as required.
· Booking taxis, ambulances and hospital transport for patients.
· Taking specimens to Reception, checking collection.
· Contacting the Estates Department to carry out repairs, checking work has been undertaken to satisfaction.
· Keeping notice boards tidy and up to date and adding anything of interest or importance to staff.
· Keeping ward office organised and tidy.
· General scanning/uploading to electronic health records including patient blood results, correspondence, discharge summaries, leave forms, prescription charts etc.
· Sorting mail twice daily and distributing them accordingly.
· Contacting patient finance/welfare office regarding paying in and withdrawal of patients' money
· Recording incidents on Safeguard as required.
· Checking invoices and receipting orders on e-procurement system.
+ All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
+ Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
+ Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
+ Employees are expected to undertake mandatory and statutory training related to their role.
+ We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
+ We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values - safe, caring and excellent.
+ Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
+ Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

We are looking for a passionate, Ward Administrator to join our multi-disciplinary team on Amber Ward which is an Older Adults mixed sex ward providing 20 single en-suite bedrooms . Amber Ward is situated at the Whiteleaf Centre in Aylesbury Buckinghamshire.
You must have excellent communication skills, be reliable, punctual and work well in a team, whilst being adaptable to changing situations. You will need to be able to work calmly and efficiently within a busy and intensive environment dealing with unpredictable situations whilst remaining focused on providing a person-centred and recovery approach to care and treatment.
We recognise that our team members are our greatest asset and are keen that you feel supported and encouraged to fulfil your potential. We offer excellent learning and development opportunities and there are several routes to progression and advancement within the organisation., We are currently recruiting for a Ward Administrator that will manage and provide secretarial and administrative support . A strong sense of teamwork and commitment to maintaining high standards is essential to this position . The role will suit someone who enjoys working in a busy office where they would be able to work as a team as well as under their own initiative.
You will need to be able to communicate clearly and effectively at all levels, be able to provide excellent customer service and deal with administrative tasks in a timely and effective manner.
If we have previously received an application from you, please wait 6 months before resubmitting.

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset., Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles.

Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
+ Excellent opportunities for career progression
+ Individual and Trust wide learning and development
+ 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
+ NHS Discount
+ Pension scheme
+ Lease car scheme
+ Employee Assistance Programme
+ Mental Health First Aiders
+ Staff accommodation (waiting lists may apply)
+ Staff networking and support groups