Ward Administrator - Rowan Ward

We are looking to recruit a motivated and enthusiastic individual to join our unit. We are looking for a team player with excellent both written and verbal/listening communication skills, who has the ability to maintain a calm, positive outlook, have a flexible approach to their work and is able to prioritise, and work under pressure.

You will mainly play a key role in ensuring the day to day running of the busy unit and ensuring that the administration of patient records and the general tasks requested are carried out in a timely and professional manner.

The post holder requires to have high level of customer support skills in a very emotive environment as you will be the first point of contact for the patient, relatives and visitors to the unit.

You will be the named point of contact for administrative issues relating to the unit.

Dartford and Gravesham NHS Trust (DGT) is a dynamic and transforming Trust, committed to delivering the highest quality service to the communities it serves. DGT is an organisation that is genuinely committed to making you feel valued and important by supporting your physical and mental wellbeing, your career development and your general enjoyment of work., The post holder will provide administrative support to the Ward Sister or shift co-ordinator, facilitating the efficient running of the unit/ward.

They will be responsible for meeting and greeting patients and relatives/carers in a professional manner, dealing with all enquiries as appropriate.

The post holder will be the named point of contact for administrative issues relating to the unit.

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.