Ward Clerk

The successfulcandidate will join a team of experienced ward clerks who support delivery of excellentpatient care by providing administrative support to the nursing and clinicalteams across all wards., Actas a point of contact for patients, relatives and carers

Providea full range of general clerical and administrative and reception duties tosupport the ward, ensuring patient discharges and follow ups are appropriatelyactioned answering the telephone and dealing with visitors to the ward.

This post is tosupport the Acute Stroke Unit (E58) and will be based at Sunderland RoyalHospital. The post is hours per week and the successful candidate will beexpected to work predominately Monday to Friday between the hours of and6pm although occasional weekend working may be required to meet service need.

Maths and English(or numeracy and literacy skills) are essential for the post, therefore pleaseensure that these are listed on your application otherwise you will not beshortlisted.

Previous experience of working within the NHS or an acute hospitalenvironment is desirable though not essential., Demonstratean empathetic nature towards patients relatives and colleagues.

Possessexcellent communication and organisational skills.

Beresilient and able to prioritise tasks and competing demands.

Thepost is very active and requires movement around thehospital with potential cross site cover and you will be required to covervarious wards.

The successful candidate will beadaptable to change and flexible to the needs of the service be motivated and enthusiastic.,

• Good communication skills.


• Excellent Interpersonal skills.


• Excellent key board skills.


• IT skills.


Desirable

• Knowledge of medical terminology.


• Basic typing skills.


• Customer care skills.


Experience

Essential

Experience in working with computers.

Desirable

• Working in health care setting.


• Previous experience of working within a clerical environment.


Attitude

Essential

• Eager to improve knowledge and skills.


• Ability to work as part of a team.


• Positive co-operative approach.


• Ability to prioritise workload.


• Be willing to attend in service training.


Personal Qualities

Essential

Ability to support delivery of quality care in a challenging environment.

Qualifications

Essential

• Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent.
  
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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams.

We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion / belief, age, gender identity, marriage and civil partnership, pregnancy / maternity and in particular those from under- represented groups.

Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support.

Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents.

We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000.

We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.