Ward Clerk

Join us at an exciting time for Barnet, Haringey and Enfield Mental Health NHS Trust and Camden and Islington NHS Foundation Trust. After three years working in Partnership, we are due to create a new Trust, to be known as the North London NHS Foundation Trust on 1 November 2024, subject to Secretary of State approval. Join us to be part of the North London Way as we:
+ Collaborate at every level by living our Values to create the right conditions for us all to work together
+ Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care
+ Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes
+ Focus on delivering excellence at every level to improve our performance and ensure consistently high quality care across all our services
+ Ensure that research, Quality Improvement and technology lead the way and are embedded in our services
+ Take a trauma informed approach to everything we do
We look forward to welcoming you to the new North London NHS Foundation Trust, where we work in the North London Way to deliver: Better Mental Health, Better Lives, Better Communities.
Our new trust website is: Home | North London Mental Health Partnership, WARD CLERK - Inpatient Forensic Service - Band 3 - 37.5 hours per week
To provide a high quality administrative, clerical and reception service for patients and their carers who access the Trust services in an inpatient environment.
The post holder will encompass regular telephone liaison with external agencies.
You will be required to use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.
Your duties will encompass regular liaison regarding the keeping of the appointments diary typing of letters and reports, taking and transcribing minutes at meetings as necessary, telephone liaison as necessary with external agencies and making appointments at the request of the service. You will assist in the maintenance of records, filing, and photocopying and any duties essential to the comprehensive administration support service you will provide. You will be required to ensure the environment is updated with relevant information for the patient group on the ward, you may be required to provide cross cover on other inpatients wards.
The post holder will be an active member and contribute to the effective operation of a multi-disciplinary team.
Your dealings with matters relating to clients and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role., The North London Forensic Service provides forensic mental health services in both inpatient and community settings. We pride ourselves on providing high quality services to those with mental health problems who have come into contact with the Criminal Justice System and our forensic inpatient services were recently rated as "outstanding" by the Care Quality Commission for the past two years.
The successful applicant will join a approx. 50 strong admin team within the specialist service division and will be based primarily at Chase Farm Hospital.
We are looking to recruit an administrator to join the service and gain experience when completing the apprenticeship, while working in the inpatient wards. The successful applicant will play an important role as part of the ward team, and will have daily contact with members of the multidisciplinary clinical team in addition to patients, carers and visitors to the unit.
You will need to have good communication and interpersonal skills. You should have an understanding of confidentiality issues and the ability to use your initiative. You will need to be a team player with the necessary skills to provide a high-quality support service. If you enjoy working as part of a dedicated team and have a flexible approach and professional attitude, we would like to hear from you., In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.