Ward Clerk

An exciting job opportunity has arisen to join our ward clerk team based at Alton community Hospital. You would be working flexibly across both wards supporting the clinical teams with all their secretarial/administration needs. You will be the first point of call for visitors.

We are searching for someone who is patient focused, striving to give every patient who they interact with in the service to the right care and support they require. Providing excellent Administration support which would include answering the wards telephone calls, arranging patient transport, handling medical records using RIO. Organisation and ordering of ward stock, linen using a methodical and flexible approach and be able to prioritise workloads in order to meet the service needs. The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the Operational Support Officer.

This is a full time role working 1-4 weekends.

Main duties of the job

To act as a point of contact for the ward staff and be able to respond within the

agreed guidelines using own initiative.

To monitor IT systems and provide IT support for the ward staff and clinical team.

Ensure that patient medical record systems are available and monitor that they are

correctly maintained. This includes, but is not limited to, ensuring correct RiO demographics,

validations systems, and spine synchronisation, up-loading and maintaining correct

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.

The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.