Ward Clerk

The Respiratory Support Unit at the Newcastle Upon Tyne Hospital Trust is looking to recruit a part time Ward Clerk to work predominantly Thursday and Friday each week. The Respiratory Support Unit provides acute respiratory care to a range of patients including respiratory and general medicine. A Ward Clerk is often the first person both visitors and patients can encounter therefore we are looking for organised, efficient and progressive individuals who have previous customer care / receptionist experience and are able to demonstrate good communication and interpersonal skills. The successful post holder will provide and maintain an efficient and effective administration service to the ward team and contribute to the delivery of a consistently high standard of patient care as part of the multidisciplinary team.

• Interview Date: 17 October 2024
• 15 Hours/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy, Will provide a comprehensive clerical service to the Ward Sister/ Charge Nurse and multi-disciplinary team.
• Will need to demonstrate excellent communication skill to facilitate seamless patient flow by liaising with other wards and departments within the Trust; also external bodies such as Ambulance Service and other care providers.
• Will carry out delegated, repetitive, routine and familiar tasks.
• Will plan and prioritise own and delegated work tasks and activities.
• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• May be required to provide training to Ward staff about own role.
• To deal with telephone enquiries from a range of patients, staff, wards and departments ensuring messages are accurately relayed where appropriate.
  
  Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally. We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare. Please see attached information on what Staff Benefits we have to offer at our Trust. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.