Ward Clerk

To work as a team member within the work environment carrying out assigned tasks involving the indirect care of the patients, to ensure effective management of the department on a day to day basis.

• To provide a comprehensive administrative service to the Maternity Triage Team and ward areas.
• Support and assist in the effective management of the service on a day to day basis
Clinical
• Ensure privacy and dignity of patients is maintained at all times.
• Minimise risk of harm to patients, staff and visitors by working according to risk management policies.
• Participate in the orientation of new staff to their duties and the ward routine.
• Assist in measurement of care by contributing to data collection for quality metrics.
• Work to eliminate avoidable infection by working according to infection control policies.
• Demonstrate consistent high standard of hand hygiene practice and promote standards to staff, visitors
and patients., Maintain accuracy and legibility of patient records in accordance with trust policy.
• Input and update data on the computer system.
• Maintain accurate case note tracking.
• To file all patient information accurately in health records.
• Answer the telephone in a courteous and timely manner.
• Ensure accuracy in taking and relaying messages
• Booking patient transport.
• Arrange outpatient appointments as appropriate in line with government and local targets. Where this is
not achievable, give notification promptly to line manager
• Chasing investigations., Co-ordinate the ordering of NHSP staff at the discretion of Department Manager and Deputy.
• Other clerical duties such as photocopying and faxing.
• Assist with maintenance or stores and equipment with careful stock control.
• Create Datix reports for all breaches in the department.
• Assist with keeping accurate Audits for the department.
• File all patient information accurately and securely within the health record in a timely manner in
accordance with Trust policy Maintain the knowledge and skills necessary to perform your role effectively and ensure evidence of competence is provided to line manager.
• Recognise own limitations and seek advice when appropriate, identifying own learning needs to discuss
with line manager/appraiser.
• Participate in an annual appraisal with relevant reviewers and to follow your personal development plan as
agreed with your line manager.
• Assist in maintaining a clean and tidy environment at all times.
• Report any concerns or problems to line manager.
• Undertake all mandatory training.
• Participate in ward meetings and be involved in the decision-making process when changes take place.
  
  Staff and patients from across East Kent Hospitals are the feature of the biggest NHS recruitment drive in its 70 year history. https://www.ekhuft.nhs.uk/patients-and-visitors/work-here/
Filmed in William Harvey and Queen Elizabeth The Queen Mother hospitals, the 'We are the NHS' campaign highlights the extraordinary work that staff across EKHUFT do every single day. As one of the largest hospital trusts in England, with five hospitals and community clinics serving a population of over one million people, EKHUFT was perfectly placed to demonstrate the care, cutting-edge treatments, research, innovations and life-saving operations that the campaign needed. There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We're on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work, there's never been a better time to join us. To find out more about east Kent visit our website at. The Trust fully supports the SAS Doctors Charter and is committed to their development through its CPD Framework. We'll close this job advert once we've received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on who are happy to help. We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport. The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements. The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles. Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check. Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria. We operate a no-smoking policy on all our sites and grounds.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.