Ward Clerk

South Warwickshire NHS Foundation Trust, Stratford-upon-Avon, Warwickshire

Ward Clerk

£23615

South Warwickshire NHS Foundation Trust, Stratford-upon-Avon, Warwickshire

  • Full time
  • Permanent
  • Remote working

Posted 2 days ago, 3 Oct | Get your application in today.

Closing date: Closing date not specified

job Ref: d8e06a5367d24e45bcb90ea4dd4babe4

Full Job Description

Provide clerical and administrative support to the clinical team in the Nicol Unit.
To input, maintain and retrieve data from a variety of databases., Using the Lorenzo system to ensure that all patients attending AAU are accounted for.
Ensure accurate data quality.
Responsible for organising and maintaining the healthcare records of all women accessing the maternity services.
To set up and maintain a process to ensure all maternity filing (including results, correspondence and reports) are accurately and appropriately archived in the health care records.
To scan correspondence on to the electronic.
To keep databases and reports up to date.
To assist the Ward Manager with all necessary clerical duties.
To ensure all stationery is ordered when needed.
Be responsible for maintaining confidentiality of information about patients and staff and Trust business in accordance with the Data Protection Act.
To make follow up appointments for patients and book transport for appointments and discharges. To be aware of what type of transport they need gaining that information from the nurse in charge.
To be the first point of contact for enquiries on the telephone and from visitors/family demonstrating a welcoming demeanour in person and on the phone.
To work under supervision, meet deadlines and have an ability to prioritise work according to differing demands from staff.
To have a confident and committed working approach to all duties.
To receive and relay oral messages, answer telephone queries/receive and sort/distribute incoming mail as appropriate.
To carry out any other duties commensurate with the post holders band, as agreed by their line manager., Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don't want to miss out we recommend submitting your application as early as possible.
The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs).
Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder.
We aim to shortlist all vacancies within 2 days of the vacancy closing, we will get back to all candidates ASAP.
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010.
All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it's a great way to help our patients, visitors and staff stay healthy.
The Trust is part of a 'Foundation Group' through a strategic alliance with Wye Valley NHS Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. This partnership is great for the sustainability of all four organisations and allows us to share learning and maximise opportunities to ensure the delivery of high quality health and care services for our local populations.

We are looking to appoint a self-motivated, enthusiastic person who is able to work as part of our busy unit. You will be part of the multi-disciplinary team and have the ability to work flexibly with good organisational skills that enable you to work on your own initiative to tight deadlines, thus contributing to the smooth running of the department.
This is a busy role so you must be confident, have the ability to deal with people's enquires and possess good interpersonal and communication skills with an excellent telephone manner.
The role includes ensuring that notes are tracked, ordered and available to doctors as well as kept tidy with results filed properly. Other duties include answering calls, checking patient's details, maintaining ward stocks and general clerical duties.
Applicants must have some IT and PC skills, knowledge of Lorenzo is desirable but full training will be given.

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don't need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are 'Trusted to provide inclusive, safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual - we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.