Ward Clerk

To work as a team member within the work environment carrying out assigned tasks involving the indirect

care of the patients, to ensure effective management of the department on a day to day basis.

o To provide a comprehensive administrative service to the Maternity Triage Team and ward areas.

o Support and assist in the effective management of the service on a day to day basis

Clinical

o Ensure privacy and dignity of patients is maintained at all times.

o Minimise risk of harm to patients, staff and visitors by working according to risk management policies.

o Participate in the orientation of new staff to their duties and the ward routine.

o Assist in measurement of care by contributing to data collection for quality metrics.

o Work to eliminate avoidable infection by working according to infection control policies.

o Demonstrate consistent high standard of hand hygiene practice and promote standards to staff, visitors

and patients.

Main duties of the job

Maintain accuracy and legibility of patient records in accordance with trust policy.

o Input and update data on the computer system.

o Maintain accurate case note tracking.

o To file all patient information accurately in health records.

o Answer the telephone in a courteous and timely manner.

o Ensure accuracy in taking and relaying messages

o Booking patient transport.

o Arrange outpatient appointments as appropriate in line with government and local targets. Where this is

not achievable, give notification promptly to line manager

o Chasing investigations.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.