ward clerk

The Post holder will be required to provide comprehensive professional effective administrative support to the Inpatient Unit. This position will be the first point of reference and, as such, the successful candidate must display a considerable degree of initiative, possess mature judgement and maintain calm, friendly and efficient manner when dealing with Service Users, their relatives, colleagues and Visitors. The Post holder will be required to work independently using initiative and applying a high degree of confidentiality to all of their work. To undertake non-routine duties without direct supervision, working within broad procedural guidelines. The Post is managed rather than supervised. All Staff should comply with the Trust's Anti-Discriminatory Statement Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

An opportunity has arisen as a part time ward clerk , for a well organised and enthusiastic individual to join a diverse Multi-Disciplinary Team on Oak ward - 22.5 hours per week. The post holder will work closely with the nursing team, provide an effective administration support to the unit, whilst demonstrating the Trust's behavior's and values. The role is busy and varied and the duties will include general administrative tasks, management of care records systems and supporting the day to day running of the unit. A excellent level of competency in using Microsoft Office is required along with the ability to work under pressure to tight deadlines whilst keeping a calm and professional approach. To be successful you will need excellent communication skills, both written and verbal, as well as the ability to work effectively as part of a larger team.,

• A good standard of education to secondary level
• Strong experience of working in an office environment
• NVQ3/RSA3 OR equivalent experience
• Good knowledge of all Microsoft packages
Desirable criteria
• Advanced IT skills, Microsoft Word Packages
• Ability to organise and prioritise own workload
• Maintain a filing system, both paper and computerised systems
Desirable criteria
• PARIS (Patient Electronic Records), Advanced keyboard skills, Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
  
  Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional


• deliver a high standard of care to our service users
• be involved in and committed to improving the service user's experience
• be professional, caring, compassionate, competent, reliable, and dependable in undertaking your allocated responsibilities
In return, we can offer you:
• excellent opportunities for professional development through a personal development plan, supervision, training and mentoring
• 5% on top of basic salary per annum pro rata (minimum £1,258 per annum pro rata)
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata)
• One of the UK's best pension schemes
• Comprehensive health and wellbeing services
• Special leave for family and personal reasons
• NHS Car Lease Scheme
• Employee Assistance Programme