Ward Clerk

Do you want to make a difference to our patients and families? Do you thrive in a fast-paced environment? If so, we would love to hear from you. We are seeking an enthusiastic, motivated, and flexible individual to fill the position of Ward Clerk on our busy Children's Assessment Unit. We are a dedicated team who pride ourselves in providing an excellent standard of care to our patients and supporting our wonderful clinical staff. We are a busy, forward-thinking department where teamwork is paramount and good customer care essential., This role will involve working on the ward reception desk, welcoming patients and families, inputting the admission, transfer and discharge of patients, taking and making calls to patients, other Trust staff and external teams, answering queries from and signposting visitors to the unit, notes management, and other general administrative duties. Our Wards deal with a high volume of patients and families daily.

Our ideal candidates will thrive in a busy, fast paced environment, enjoy dealing with a variety of people both face to face and over the telephone, be flexible to the needs of the service, and also be able to manage competing priorities efficiently. Our ward clerks currently cover a 7 day week 365 day service, 0800-2300 on a shift basis, these hours may be extended to 24 hr cover. Candidates should have a good level of experience working in an administrative environment and must also be computer literate. Previous NHS experience and knowledge of hospital systems would be an advantage.

This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows:

• Hampshire and Isle of Wight Integrated Care Board
• Southern Health Foundation Trust
• Portsmouth Hospitals University NHS Trust
• University Hospital Southampton
• Solent NHS Trust
• South Central Ambulance Service
• Isle of Wight NHS Trust
• Hampshire Hospitals
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff. Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.