Ward Clerk - Ambulatory Emergency Care Unit

We are looking to recruit a Ward Clerk to the Ambulatory Emergency care unit at the Royal Blackburn Hospital.
We triage and assess patients medical patients direct from GP's, Emergency Department /clinics or from our multidisciplinary teams based in the community. The patients are seen, assessed and treated, then discharged, or admitted.
This is an opportunity to become part of a dynamic team in a demanding fast paced environment with a high turnover of patients that is committed to delivering the best quality care.
The candidates we are looking for must work well within a team, be efficient with computer systems, be able to communicate effectively over the telephone and be competent is general admin duties., The main responsibilities include assisting nursing staff in the admitting and welcoming of patients and relatives to the unit. Clerical duties associated with the admission, transfer and discharge of patients. Using the hospital computer systems.
Communicate and consult with other departments, internal and external to the Trust, in furtherance of the service provided to patients. Make follow-up appointments for patients when necessary. Order and maintain levels of stock stationery, etc. Collect and distribute mail. General office duties e.g., filing photocopying etc. Keeping the unit and reception areas clean and tidy., 1. Assist in the reception of patients and relatives to the unit.
2. Clerical duties associated with the admission, transfer and discharge of patients.
3. Enter patient information on the trusts computerised system (CERNER) and obtain relevant electronic wristband.
4. Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, in furtherance of the effective running of the unit.
5. Ensure case notes are efficiently maintained, including:-
6. Filing episodic clinical and nursing notes.
7. Filing investigation reports. Then send for coding.
8. Request x-rays, pathology reports from the appropriate departments.
9. Communicate/consult with other departments, internal and external to the Trust e.g., Patient Services, Community Matrons, Social Workers, Health Visitors and Ambulance service in furtherance of the service provided to patients.
10. Make follow-up appointments for patients when necessary, request outpatient diagnostics as requested.
11. Collect and distribute mail for patients and staff.
12. General office duties e.g., filing photocopying and errands.
Dear Potential Applicant,
It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
+ Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
+ This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
+ Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
+ Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS)
If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.
The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.
The cost of an Enhanced Disclosure will be £42.90 and for a Standard Disclosure £22.90 which includes a small handling fee.
This cost is not applicable for a Volunteer post

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom have won awards for their work., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
We aim to employ a workforce that reflects the diverse communities we serve.
We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.
We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.