Ward Clerk - Neurosciences | Norfolk and Norwich University Hospitals NHS Foundation Trust

The main duties of the position are to provide front line receptionist services, comprehensive administrative support to the ward team including efficient admission and discharge of patients and management of medical notes. Keyboard and computer skills are essential, training on the computer system will be provided.

• To work with all members of the Ward/Department clinical team within the multi-disciplinary framework
• To work in accordance with the Trust Policies & Procedures
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Liaise with all Wards/Departments/Staff as and when required, arranging tests and transfers as required.
• Greet and direct all visitors, eg patients, patients relatives, GPs, chaplains and representatives to the appropriate member of staff/patient.
• Answer the telephone and deal with or refer on all incoming calls to the ward staff as appropriate.
• Receive and distribute post.
• Manage and maintain the inpatient diary ensuring all details are accurate and up to date and corresponds with PAS.
• Keep the Bed State up to date (real time) on an agreed and timely basis.
• Input accurate and timely data onto the PAS system, ie patients admitted, transferred, discharged from the ward.
• To be always adaptable providing support to the Department team in whatever capacity is deemed appropriate.
• To attend and participate in ward meetings.
• To provide clerical support and assist the Ward Team.
  
  Do you have excellent communication skills, want to make a difference to the patient's experience daily?
An exciting opportunity has arisen to join and be part of the Neuroscience Department at NNUH. The Neuroscience department consists of 2 wards Heydon, 37 bedded ward, & Ingham, 33 bedded ward, both dedicated and specializing in Stroke and Neurology. We are currently seeking a friendly enthusiastic and well-organized individual to work and support the wards medical and nursing teams. You will be able to work on your own initiative as well as being a key member of the ward team. Individuals should be able to demonstrate excellent communication skills and possess a willingness to take on new challenges