Ward Clerk / Receptionist

We are looking for a ward receptionist to join our team. You are a friendly motivated individual and will provide general administration duties and clerical support. You will have excellent communication and IT skills. You will be joining a busy and challenging ward environment and as the first point of contact on the ward the ability to stay calm under pressure will be of benefit.,

• To utilise the computerised PMS system, to update information involved in admitting, discharging and transferring of patients to and from the ward.
• To maintain patient's notes, sorting and filing of paperwork, results and reports into case folders as appropriate and printing patient labels as required.
• Co-ordinate notes ready for clinic
• To attend to errands within the hospital; eg. the collection of patient notes from other departments, and errands to other wards.
• Answering all telephone enquiries to the ward, dealing with them and ensuring messages are given to other members of the ward staff to deal with.
• To book patient transport as required.
• Receiving and verifying patients details for entry into the PMS system, registering them with medical records if appropriate.
• To check and complete the admission and discharge information and keeping the bed statement up to date.
• To provide a reception service to the ward, welcoming all patients and visitors, assisting them where appropriate and keeping the reception desk and area neat and tidy.
• To undertake photocopying for the ward, ordering stationery, making maintenance requests and undertaking other clerical duties as required.
• Requesting notes, returning notes to relevant departments, preparation of notes for admissions and sorting of notes for collating and coding following discharge.
• Updating the ward diary and updating the ward bed plan throughout the day.
• To provide cover in the event of absences within the department.
  
  The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
  
  Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

C1 Gynaecology is a busy ward with an EPAU clinic and emergency unit running alongside a busy surgical in-patient ward We are searching for people who share our values that are We care about the people we serve and the people we work with We trust one another We respect each other We take personal responsibility We treat people with kindness We act with integrity In return we will offer you a dynamic, friendly working environment, a full induction programme and an individual personal development plan to guide your development within the role.