Ward Clerk- Whitchurch Hospital

An exciting opportunity has arisen for a Ward Clerk to join our friendly and hard working team at Whitchurch Hosiptal. The purpose of the role is to effectively support clinical staff and outside agencies in an administration role in a busy ward environment. This role requires someone highly motivated, well organised and confident in using their own initative, computer systems whilst having a good eye for accuracy. There will also be the opportunities to support our busy hard working receptionists on the front desk to cover during busy periods
As you will be the first point of the contact for the phone and visitors to the ward, this role requires good communication skills. Empathy and compassion from you will help to continue with the excellent patient care we aim to deliver.
At a time when we are moving to 'paperless' record keeping, current experience of NHS working with computers is key, however full training will be provided if required.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Acting as the first point of the contact for the phone and visitors to the ward.
Working closely with teams e.g. Therapy, Discharge-Co-ordinator, regarding admissions and discharges.
Accurate record keeping.
To assist with arranging of patient transport.
Dealing with outside agencies e.g. nursing homes, GPs. Funeral Directors'
Using daily IT systems e.g RIO to record patient information and support ward staff
Dealing with medical records
Supporting nursing staff with administration on a daily basis.
To contact IT Department as required.
Deal with mail and deliveries.
General administrative work.
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Please see the job description and person specification attached for further information on the role