Ward Food Service Manager

To serve as liaisons between the Trust and its service provider, ensuring excellent customer service and client satisfaction, on the service deliverables, performance measurement location and requirements to include commercial management of price and variations.

To work as a member of the Senior Catering Management Team in the delivery of services that are compliant with all relevant legislation; approved codes of practice ; Department of Health guidance and local policies and procedures.

The role will include working with all levels of clinical and non-clinical staff across all three Trust sites as well as working closely with Suppliers and Contractors, Customers of the Services, and Environmental Health Officers from Chichester District Council., Communication and Relationship

To develop good working relationships with all Trust staff and departments and promote the patient, staff and visitor catering services across the sites.

To undertake audits and reviews of service performance and performance monitoring of the service provider.

To attend a monthly performance report meeting with the service provider to monitor contract delivery of the services, ensuring a written report is available to the Trust for the preceding month in the absence of Trust Catering Lead.

To liaise with the PALS team in response to formal complaints regarding the catering service.

To develop and maintain internal staff communication systems such as newsletters, project groups and notice boards.

To communicate effectively with staff on a timely basis by arranging and leading meetings so that staff are appropriately informed and to ensure that their views are taken forward to appropriate forums

In conjunction with the Trust Food Safety Manager, to liaise with outside Agencies to ensure compliance with current legislation and local Trust policies and procedures.

To attend as required all Facilities & Estates meetings and management briefings.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.