Ward Manager

An exciting opportunity has arisen to work on the Acute Stroke Unit as a ward clerk. The unit is a 24 bedded unit that admits acute stroke patient direct to the ward. The post holder will work jointly with another ward clerk and will provide clerical and administrative support to nursing and medical staff in the ward area. They will ensure the efficient management of patients medical records and deal with telephone calls, dealing with any queries where possible. The job is for 30 hours working both early and late shifts and may cover some weekends., Assist in the reception of patients and relatives to the un Clerical duties associated with the admission, transfer and discharge of patients. Enter patient information on a computerised system and obtain relevant electronic wristband and patient identification labels Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, in furtherance of the effective running of the unit. Ensure case notes are efficiently maintained, including filing episodic clinical and nursing notes, filing investigation reports and then send for coding. Work closely with the ward coordinator and assist in booking of scans both inpatient and outpatient. Also including making follow-up appointments for patients when necessary. Communicate and consult with other departments, internal and external to the Trust e.g., Patient Services, Community Matrons, Social Workers, and Ambulance service. Collect and distribute mail for patients and staff. General office duties e.g., filing photocopying, use of facsimile and errands

• Some clerical experience
• Some IT skills
• Basic numeracy and literacy skills
• Clear and accurate written, verbal communication skills
• Effective listening
• Provide reasonable flexibility in terms of hours worked, willing to adapt to the changing needs of the service
• Ability to work in a team and be supportive of team members
• Have a friendly and caring manner
• Ability to use own initiative and work without close supervision
• Treat information in a confidential manner, Clerical experience
• Computer skills, basic literacy and numeracy, Clear and accurate written/verbal communication and effective listening skills.
• Provide reasonable terms of hours worked, including weekends. Willing to adapt to the changing needs of the service.
• Demonstrate a friendly and caring manner
• Proven ability to work in a team, be supportive of team members.
• Proven ability to take on board new ideas, skills and knowledge.
• Proven ability to use own initiative and work without close supervision.
• Maintain confidentiality at all times
  
  At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £42.90 and for a Standard Disclosure £22.90 which includes a small handling fee.