Ward Manager Osterley 1 | Chelsea and Westminster Hospital NHS Foundation Trust

To be responsible for the overall management of the clinical area, Osterley 1 ward and the professional development of staff within Planned Cared Division.

The Ward Manager will provide advice and support to the whole multidisciplinary team in caring for patients. The Ward Manager will be expected to maintain high standards of care and be accountable for auditing those standards. The post holder will be responsible for maintaining a suitable and safe environment for patients and staff. On occasions, the post holder will deputise for the Matron in their absence.

The post holder will be responsible for providing leadership and professional development for the nursing and support workers within the clinical area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients. The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff. They will develop, implement and evaluate policies, guidelines and protocols for the management of patients attending the clinical area in conjunction with the specialist MDT teams.

The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care.The post holder will work closely with the Centre for Professional Learning and Clinical Skills Teams to provide teaching/learning support in agreed areas of clinical expertise.

To be responsible for the overall management of the clinical area, Osterley 1 ward and the professional development of staff within Planned Cared Division.

The Ward Manager will be expected to maintain high standards of care and be accountable for auditing those standards. The post holder will be responsible for maintaining a suitable and safe environment for patients and staff. On occasions, the post holder will deputise for the Matron in their absence.

The post holder will be responsible for providing leadership and professional development for the nursing and support workers within the clinical area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients.

The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff. They will develop, implement and evaluate policies, guidelines and protocols for the management of patients attending the clinical area in conjunction with the specialist MDT team. They will be responsible for the interpretation of and maintaining compliance with Trust policies.

The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. They will be aware of the Care Quality Commission and work with the multidisciplinary team ensuring that they are maintained.

Please note:This role require flexibility to cover service need and may require occasional weekend shifts

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites-Chelsea and Westminster Hospital and West Middlesex University Hospital-along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Management:

1. To be responsible for the provision of nursing care on the ward 24 hour a day.

2. Recruit and retain a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff.

3. Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.

4. Ensure that all staff in the area undergoes an annual appraisal and have a personal development plan (PDP). Collate all staff's PDP's in order to identify and plan the educational needs of the area.

5. Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Divisional Matron.

6. Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trust's objectives.

7. Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Matron.

8. Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.

9. To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.

10. Ensure the area's team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.

11. To participate in meetings and project work as identified and delegated by the Matrons, Service Managers and Divisional Nurse.

12. Deputise and act up for the Matron if required.

13. To investigate and respond to informal and formal complaints in a timely manner encouraging an open and learning environment.

14. To monitor all incidents that occur within the clinical area undertaking root cause analysis as required. To manage any changes in practice or learning identified through incident reviews.

Clinical/Professional role:

1. To act as a role model of expert clinical practice in the specialty.

2. To be a role model and effective leader.

3. To participate in direct patient care.

4. To work closely with carers and relatives to ensure individualized patient centered care is provided.

5. To obtain patient and relative feedback by undertaking clinical rounds with the aim of providing excellent standards of care.

6. To ensure that nursing documentation is maintained to a high standard and to audit documentation in liaison with the Matron. Be a competent user of and participate in the ongoing development of the Electronic Patient Record.

7. To work in close liaison with other members of the multidisciplinary team.

8. To promote the development of evidenced based practice on the ward.

9. To promote clinical supervision on the ward within the Trust's strategy.

10. To ensure high standards of care are given to all patients, monitoring this through spot checks and clinical quality indicators outcome measures.

11. Explore opportunities to develop nursing roles in accordance with the Chief Nursing Officer of England's "Ten Key Roles"

12. Advise patients on the promotion of health and the prevention of illness

13. To liaise with other departments in the hospital e.g. Estates, Facilities, Finance, IT, to ensure that services supplied are of an acceptable standard and problems identified are registered and addressed. On-going or serious problems will be notified to the line manager.

Educational Role:

1. To identify educational needs of all members of staff through regular appraisal and review, taking appropriate action in liaison with the Matron

2. To be aware of the educational needs of student nurses ensuring that preceptors and assessors are available. Work in close liaison with the Practice Facilitators and other educational staff.

3. To be responsible for the orientation and development of new staff to the area, including the allocation of a preceptor.

4. To ensure the ward maintains a sound learning environment for all students.

5. Organise and participate in educational activities (e.g. teaching programmes) within the clinical area.

Professional Development:

1. To participate in own Appraisal, developing and actioning a Personal Development Plan (PDP) in liaison with the Matron.

2. To attend appropriate educational programmes to develop his/her self and team in accordance with the needs of the service.

3. To adhere at all times to the NMC Code of Professional Conduct, and any other NMC guidelines and regulations.