Ward Receptionist - Cardiac Intensive care unit

An exciting opportunity has arisen for a part-time receptionist post on Cardiac intensive care unit NUH City Campus.
CICU is a 16 bedded cardiac surgical ward which cares for patients admitted post cardiac surgery.
We are a busy ward who admits patients undergone cardiac surgery , ED and at times from another wards or hospitals making the reception role ever changing and always a varied workload.
In addition to the below summary, you'll need to familiarise yourself with full Job Description and Person Specification documents attached to this advert., This is an opportunity to learn new skills and develop within cardiac surgery and the role will suit someone that is passionate about continued professional development.
City campus at NUH has now received its Magnet status, we as a trust are keen to teach and educate our staff.
We want to recruit and retain the staff, which we do very well in Cardiac surgery .
We are one trust that is split between two campus's but work well and closely together ensuring our patients receive the correct treatment and care in the correct ward/settings.
We adhere to the trusts set values and behaviours which can be found on the intranet., Complete the necessary documentation and data inputs for the admission, transfer and discharge of patients. Using the Medway and Nerve Centre systems check the ward bed state and record all patient activity.
Whilst the patient is on the ward, create and maintain Patient Case Notes following procedures, regularly check patient records to ensure that all loose papers, history sheets, investigation reports have been appropriately secured and filed in the correct order. If the case notes leave the ward with the patient during investigations, ensure that the notes are returned.
When a patient is transferred or discharged, ensure that the case notes are complete and all loose papers have been filed in order and GP copies of discharge summaries are sent out. When the patients are transferred or discharged record movements in the case note tracking system on Medway.
Provide a courteous reception and telephone service to patients, visitors, carers and other users.
Assist the ward team in providing a welcoming environment for all newly admitted patients and their families and friends. Facilitate communication with all the care professionals, service departments and relevant parties, receiving and relaying messages and other information.

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information accurately.
Candidates should have the ability to remain calm under pressure and work in a busy clinical environment. You will present a professional and polite attitude at all times.
You must be educated to GCSE standard, possess a good telephone manner and be competent in the use of computers systems including Microsoft packages, Medway, and NOTIS. Training and a supernumerary period will be offered.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:
+ Stay in full-time education, for example at a college
+ Start an Apprenticeship
+ Spend 20 hours of more a week working or volunteering, while in part-time education or training

Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
+ Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
+ Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£42.90 for enhanced and £22.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month's pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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