Ward Receptionist Neonatal Intensive Care Unit

An exciting opportunity has arisen within the receptionist team, to cover maternity leave on a fixed term contract for 9 months. This is an exciting time as we near completion of the MNR Project.
The role is important for the smooth running of this busy intensive care area. Whilst working under the direction of the ward sister and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and full training to use the hospital systems will be given. The unit cares for premature or sick babies and this may be stressful to some applicants.

Main duties of the job
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
A receptionist is required to complete the team. The post involves shift work working as part of a 7-day rota (which includes Bank Holidays) typically covering 8am - 8pm Mon-Fri; and 8am - 4pm Sat & Sun.
As part of the MNR expansion this service will grow to incorporate 24-hour service over 7 days including shifts for days, nights and weekends
We expect you to be caring, enthusiastic and well motivated. You'll need to demonstrate effective written and verbal communication skills. You'll also manage to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards.

Working for our organisation
To liaise with other Receptionists to ensure a continuity of service.
To meet and greet all callers to the neonatal unit personally or by phone in accordance with the Trust's values, beliefs and behaviours.
To receive incoming telephone calls and relay messages appropriately. When taking laboratory results, to read them back to the technician to confirm accuracy and hand directly to nursing or medical staff.
To facilitate the access of patients and visitors to and from the neonatal unit using the security doors.
To ensure that visitors receive accurate directions to where their relatives are located on the ward., To make necessary arrangements for the admission, transfer and discharge of babies. To check that all documentation has been completed, both in medical records and on the Medway PAS system.
To keep all medical records in an orderly and presentable form, including correctly identifying all history sheets and investigation reports, and inserting them in the correct order. Keeping the notes trolley clean and free from dust.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:
+ Stay in full-time education, for example at a college
+ Start an Apprenticeship
+ Spend 20 hours of more a week working or volunteering, while in part-time education or training

Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
+ Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
+ Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£42.90 for enhanced and £22.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month's pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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