Ward Receptionist - Ocean Day Unit | North Middlesex University Hospital NHS Trust

We are seeking to appoint a dynamic and enthusiastic candidate to the role of Ward Receptionist within our Paediatric Patient Services team at full time hours to provide a high level administrative service to all patients and staff within the Ocean Day Unit located within our Children's Outpatient department. The weekly hours for this role are Monday - Friday 8am - 4pm.

These shifts enable the administrative function to provide a full and robust support service to the clinicians on the units in liaison with other members of the team. This role will not typically include working on bank holidays, but any that may fall on your working day would be counted as working days with an additional day AL provided during the year.

Please note:

We reserve the right to close this vacancy early if we receive sufficient applications for the role. The successful applicant may not work in Paediatrics upon completing their apprenticeship should no vacancies be present.

The ward receptionist is a key role within the paediatric administrative function for a number of reasons. This includes being the first point of contact for all visitors to our Ocean Day Unit, maintaining all administrative functions and databases, managing our daily Ocean Day Unit Doctors Clinic, liaising with the Paediatric Allergy team to enable timely bookings of Food Challenge tests, assisting with queries from patients and visitors escalating to clinical staffing as appropriate, and maintaining patient records as required.

This role sits within the Patient Services function of the Children's Admin service, and staff are required to dress smart casual in adherence to the Trust Uniform policy, and be bare below the elbows at all times, and further information will be provided to the successful candidate. The postholder will report directly to our Paediatric Team Leader for Patient Services, who will act as the first line for any and all queries, and will work in the wider Babies, Children's & Young Peoples service.

The successful postholder must have good IT & communicational skills, and be able to deal with changing priorities and workloads, and be able to work both autonomously and as part of a wider team. Cross-cover may be required, and all administrative are trained to be able to work in all ward areas as required.

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.