Warehouse Assistant

Cover all aspects of day-to-day warehouse, to fulfil customer orders in a timely and accurate manner to meet Quality Standards and achieve Service Level Agreement and departmental KPI's. KEY ACTIVITIES To achieve the high standards required by the nature of the business, the duties that the successful candidate will be undertaking will be. Order collation and packing, product customisation, stock receipt, perpetual inventory checking, plus general warehouse and admin duties. Order Collation and Packing

• To collate stock to orders using scanners, pack and prepare for despatch within the Company guidelines
• To ensure all documentation is correctly completed and maintained
• Ensure warehouse and working areas are kept clean and tidy
• Maintain the accuracy of stock always using stock rotation and by promptly reporting any stock discrepancies
Stock Receipt
• Receive incoming goods, check and sign paperwork for group of Companies when required
• Assist with booking in and placing stock in appropriate stock position using scanners and desktop software
• Maintain quality, batch control and traceability of stock
• To ensure cut products are easily identifiable using the required identifier
Perpetual Inventory Checking
• Complete periodic accurate stock checks, reporting discrepancies to the Deputy Manager
• Ensure the quality of the product and storage condition is maintained at the highest possible standard
• Ensure stock is rotated correctly
Other Duties
• To accurately customise products to the required standard, when demand requires
• Ensure customised products are easily identifiable using the required identifier
• To ensure all cutting quality issues are reported to the Customisation Team Leader or deputy
Objectives
• Ensure all orders are picked and packed accurately
• Ensure the warehouse is always well maintained
• Ensure regular stock rotation
• Ensure all incoming goods are checked and signed for when required
• Ensure that all functions meet the Company ISO Quality Standards
Measure of performance
• Number of complaints received regarding incorrect dispatches
• Number of complaints received regarding poor customisation
• Has received full training to perform all above responsibilities
Other
• To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company's' Health and Safety policy
• To adhere to the company's Quality policy and Environmental policy
• To undertake other duties as may be reasonably required
  
  The candidate should show key warehousing knowledge and skills, with experience of working with computer systems related to warehouse working practices.
Essential
• Demonstrates competency in English and Maths
• Experience in using digital warehouse stock control systems
• Computer literacy
• Experience of warehouse environment
• Ability to write clear and concise English
• Ability to communicate effectively, both written and orally
• Flexible and proactive
Desirable
• Warehouse system experience e.g., SAGE, SAP
• Conscientious and able to act proactively and with limited direct supervision
• Lives locally, Hours of Work: Flexible 42.5 hours per week between the hours of 07:00 - 17:30 Monday to Friday with a 30-minute unpaid lunch break. Additional hours may be required to meet business need
• Must be able to commute to the Nottingham site, plus also be open to travel elsewhere within the UK
COMPETENCIES Problem solving - Generates and promotes solutions. Sees clearly which is the best way forward. Able to make decisions and commitments within appropriate time frame. Resilience - Can work under pressure, remains calm, thinks clearly and manages emotion under pressure. Addresses issues without being aggressive or controlling and can easily bounce back from setbacks. Is open to feedback and doesn't dwell on past events. Team Working - Enjoys participating in group activities and likes to work in close proximity with other people. Is ready to collaborate with and support others and is willing to co-operate and compromise for the overall good. Supporting Others - Enjoys supporting other people and is prone to getting involved and trying to help them when they have problems. Is comfortable to contribute to joint endeavours and enjoys team work. Is willing to let other people depend on them. Planning and Organising - Thinks things through well in advance and maps out future activities, taking the key stages and requirements into account. Likes to monitor to ensure that things are implemented and delivered effectively Quality Orientation - Is precise, pays attention to details, checks things and ties up 'loose ends'. Has a strong conscience about getting things right and seeks to ensure that decisions and solutions do not involve undue risk, adheres to policy and standards. Oral Communication - Talks readily and confidently to people, expressing themselves with obvious ease. Speak out and makes themselves heard, often playing a leading and influential role in debate and discussion.