Warranty Administrator

Porsche, Calcot Row, West Berkshire

Warranty Administrator

Salary not available. View on company website.

Porsche, Calcot Row, West Berkshire

  • Full time
  • U
  • Onsite working

Posted today, 30 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: bc859f71aeca4c55a1e16d1b5e402d03

Full Job Description

Porsche Retail Group (PRG) have an excellent opportunity for a Warranty Administrator/Service Quality Specialist to work for one of the world s most iconic brands and join Porsche Centre Reading. In this role you will provide technical support to a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. If you have technical background within automotive, a passion for customer service and upholding quality and processes, ideally within a franchised automotive dealership, we d love to hear from you. What you ll be doing As Warranty Administrator/Service Quality Specialist you will:

  • Manage the progression of submitted warranty claims
  • Ensure adherence to Porsche s service process and warranty standards
  • Drive and improve the overall productivity of the workshop
  • Increase customer satisfaction though effective handling of warranty related enquires
  • Monitoring warranty claims process, ensuring correct time recording and reducing claim error rates

    And what s it actually like to work at Porsche Centre Reading?
  • One of the very First Destination Porsche Centres in the UK, adjoining the home of Porsche in UK
  • A prime location, just off the M4 with a local gym, shops, and petrol station next door
  • Heavily subsidised restaurant and barista bar
  • Free car parking on site
  • And what about you?
  • We value attitude over experience and offer a comprehensive training and support programmes
  • You will have the opportunity to grow through our leadership development programmes
  • And finally who are we?
  • Headquartered in Reading alongside Porsche Cars GB Ltd, we are owned wholly by Porsche Germany. We operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London
  • Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo
  • You ll find our culture of trust, integrity, and empowerment filters through every channel of our business
  • Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other
  • So, what's next?
  • Excited? We'd love to hear from you
  • Apply now with a copy of your CV and if selected, a member of the team will contact you for an informal chat
  • You ll then meet a one of our After Sales Management Team, so we can ensure the role is right for you
  • And don t forget to visit our socials, just search Porsche Retail Group .

    Calcot, Berkshire - 37k - 41k Annual Excellent Benefits GBP Full Time Posted by: Porsche Retail Posted: Wednesday, 23 October 2024, An induction like no other. As part of your welcome, you will enjoy a day at the Porsche Experience Centre, Silverstone, where you drive a selection of Porsches on the track
  • Porsche for a weekend. Once a year, for a special occasion, you will get a choice of a Porsche, at no additional cost to you
  • Every staff member is treated as a brand advocate. You will be able to support events, such as the Porsche GB Carrera Cup
  • That sounds exciting, but what else?
  • A basic salary of up to £37,000 per annum depending on experience
  • Bonus up to 10% of Basic Salary
  • 33 days holiday per year (Including Bank holidays), with extra days for long service.
  • Complimentary hot and cold soft drinks from the onsite subsided restaurant
  • Private Medical Insurance, with the option to add your loved ones
  • Dedicated mental health champions
  • Employee representative body - your voice at work
  • Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
  • Life Assurance
  • Income Protection Insurance
  • DC Pension Scheme
  • Employee Assistance Program - support and advice on issues impacting your wellbeing
  • Five full sets of branded uniform