Warranty Controller

Listers Group are currently looking to recruit a Warranty Controller for our VW Commercial Dealership in Coventry. The successful applicant will be responsible for the effective claiming and processing of warranty work. The hours of work are 8:30am to 5:30pm, Monday to Friday and 8:30am to 1pm, working the occasional Saturday when required. Basic Salary up to £30,000 plus benefits. The role responsibilities will be:

• Identifying potential warranty work.
• Liaising with the manufacturer to authorise works.
• Processing warranty claims within manufacturer guide lines and time frames.
• Scheduling warranty work with the workshop.
• Ensuring that under and over payments are appealed.
• Monitoring profitability and revenue of the department.
  
  This role would ideally suit someone who has previously worked within a dealership as a Trainee Warranty Controller or Experienced Warranty Controller.
• However, although previous exposure to a Warranty Controller/Administrator role is ideal it is not essential as training will be given. More importantly you will have a great understanding of Dealership Warranty systems and procedures, excellent attention to detail and the ability to deal with all levels of staff and management.
• Unlimited confidence, resilience, drive, energy and talent.
• A well-presented individual with a desire, character and attitude to succeed.
  
  In return for your hard work, we'll support you with coaching & development every step of the way. Also, to reward your commitment you'll get:
• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events