Waste Jetting Technician

Location: We have an opportunity for a Waste Jetting Technician to join our customer Field Services department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? The role will be covering the Mirfield, Huddersfield and Halifax areas, helping Yorkshire Water to provide the best service to customers. The role is a mobile worker, and you will be required to travel to different operational sites; therefore, you will need a full valid driving licence with no more than 6 points. Working hours: This is a permanent opportunity working 37 hours per week, working rotational work patterns, over 5 days. Once fully trained, you may be expected to take part in an out of hours standby, therefore flexibility outside of working core hours is essential. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: A field-based technician, working independently within a geographical team working to improve customer service and sewer performance; You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications. Delivering a first time fix / same day solution to customer and environmental problems and to deliver the asset plan for network maintenance to eliminate escapes. As a Waste Jetting Technician, you will be responsible for the safe operation of the jetting vehicle (jet van) in line with national standards and codes of practice for the safe working and use and of water jetting in drains and sewers. You will always ensure the correct site set up is in place and risk assessments are completed prior to work commencing. To safely proactively and reactively maintain the sewerage system to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the wastewater network and to ensure no repeats take place. You will be required to work closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network. You will undertake thorough and timely investigations on our sewerage system to resolve issues and prevent repeat customer contacts and support other operational teams with investigations into sewer asset problems. You will need to be able to utilise IT systems to collate information and relay feedback including plans and photographs.

• You will be operating a high-pressured jetting vehicle and carrying out a range of manual handling duties including heavy lifting of manhole covers and operating heavy equipment involving high pressure water jetting systems and sewer cameras.
• Previous experience in a customer service-related role with face-to-face communication with customers is essential.
• It is essential that you have a strong health & safety background.
• It is essential that you have a practical mindset, enjoy working outdoors and be comfortable taking a hands-on approach to work tasks.
• You will be competent in the use of IT systems and the ability to be pro-active and take ownership of issues is an essential requirement for this role.
• You will have the ability to think through problems and work with others to solve them, finding faults and diagnosing the root cause of an issue.
• Excellent communication skills are essential as you will need to capture, evidence and feedback information. You will also need to be able to influence outcomes and make decisions.
• You will have excellent interpersonal skills and be comfortable liaising with operational teams, customers, and stakeholders.
• You will be required to travel to different operational sites across the region; therefore, you will need a full valid driving licence (No more than 6 points)
• You will have a flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window.
• As part of this role, you will be required to work within confined spaces, any successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments.
• Ideally, you will have previous jet van operation experience or experience driving liquid loads and understanding of the sewer networks.
  
  Water Utility Company based in Yorkshire region of England.
  
  We are offering a salary range of £27,052 to £33,530, depending on experience and based on working 37 weekly work patterns.
• A Company van.
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
• Attractive pension scheme (up to 10% company contribution)
• Development opportunities in line with the Waste Jetting Technician progression plan.
• 25 days annual leave plus bank holidays plus an extra wellness! Additional days in lieu of working any bank holidays.
• Life assurance cover of 4 times pensionable salary.
• A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts and many more!, Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy!