Waste Technical Officer

Southwark Council is seeking a dedicated and detail-oriented Waste Technical Officer to join our team. This role is pivotal in supporting the Waste Contract Performance Manager in overseeing the performance and services delivered through the Council's Integrated Waste Management Solutions (IWMS) Contract., Performance Monitoring: Keep a close eye on the contracted services to ensure they meet the required standards. You will manage day-to-day issues, ensuring they are resolved fairly and efficiently.

Data Verification: Collaborate with team members to verify payments, tonnage records, performance data, and contract deductions, ensuring accuracy and accountability.

Service Administration: Handle requests and enquiries for services delivered by the contractor, and manage complaints and customer enquiries referred by other teams. You'll also liaise with finance and customer services departments as needed.

Stakeholder Management: Act as a key contact for managing enquiries and complaints from stakeholders, including councillors and elected Members, related to the IWMS Contract.

Technical Oversight: Assist in monitoring the contractor's technical performance to ensure compliance with the Council's Integrated Waste Management Contract, contributing to continuous improvement initiatives.

You will bring a strong eye for detail, excellent communication skills, and the ability to manage multiple tasks efficiently. Your ability to work collaboratively with other departments and manage relationships with contractors will be crucial to your success in this role., If you have an interest about waste management and have the skills to excel in this role, we encourage you to apply.

About Southwark:
We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do., As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans


• Are currently in care, or have previously been in care


• If you consider yourself to be disabled or if you have a long-term health condition


We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.